Privacy
Policy
How Sur Jhankar Music School collects, uses & protects your information
Sur Jhankar Music School ("we," "us," or "our") is committed to protecting the privacy of our students, parents, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit surjhankar.com or enrol in our classes.
By using our website or enrolling in any of our programmes, you consent to the practices described in this policy. If you do not agree with this policy, please discontinue use of our website and services.
This policy applies to all online and offline services offered by Sur Jhankar Music School, including but not limited to Classical Vocal, Kathak, Bharatnatyam, Guitar, Keyboard, Tabla, Harmonium, and Drawing.
We may collect the following categories of information:
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Personal Identification: Name, age, gender, and photograph (for student ID or performance records).
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Contact Details: Phone number, WhatsApp number, and email address of the student or parent/guardian.
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Payment Information: Fee payment records and transaction details (we do not store full card or bank account numbers).
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Usage Data: Pages visited, time spent on the website, browser type, and device information collected automatically via cookies.
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Inquiry Data: Messages, enquiries, or feedback submitted through our contact form or WhatsApp.
The information we collect is used strictly for the following purposes:
- To process enrolments, manage student records, and coordinate class schedules.
- To communicate fee reminders, schedule changes, and important notices via WhatsApp or phone.
- To process and track fee payments and maintain financial records.
- To issue certificates and exam eligibility (e.g., Prayag Sangit Samiti) based on attendance and continuity records.
- To improve our website and services based on usage analytics.
- To occasionally share student performances or achievements on our social media channels (with prior consent).
We value your privacy. Your personal information is never sold, rented, or traded to third parties. We may share information only in the following limited circumstances:
- Examination Boards: Relevant student data may be shared with bodies like Prayag Sangit Samiti for exam registration purposes.
- Legal Requirements: We may disclose your information if required by law or a government authority.
- With Consent: We will share your information with any third party only when you have given explicit consent.
We do not sell your data. Your personal information will never be used for third-party advertising or commercial purposes without your explicit written consent.
We take reasonable administrative and technical measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
- Student records are accessible only to authorised staff and management.
- Payment data is handled through trusted payment channels and is not stored on our servers.
- While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.
Sur Jhankar Music School serves students of all ages, including children. We are committed to protecting the privacy of minors.
- For students under 18, all enrolment and communication is conducted with a parent or legal guardian.
- We do not knowingly collect personal information directly from children without parental consent.
- Photos or videos of students (for events or social media) will only be shared with explicit written consent from the parent/guardian.
If you believe a child's information has been collected without proper consent, please contact us immediately and we will take corrective action promptly.
You have the following rights regarding your personal information:
- Right to Access: Request a copy of the personal data we hold about you or your child.
- Right to Correction: Request correction of inaccurate or incomplete information.
- Right to Deletion: Request deletion of your personal data, subject to our legal and administrative obligations.
- Opt-Out: Opt out of receiving promotional communications from us at any time.
Our website may contain links to third-party websites (e.g., YouTube, Instagram, Facebook, WhatsApp) for informational purposes. Please be aware of the following:
- We have no control over the privacy practices of third-party websites.
- We are not responsible for the content, security, or privacy policies of external sites.
- We encourage you to review the privacy policy of every website you visit.
Sur Jhankar Music School reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be reflected on this page with an updated effective date.
Your continued use of our website or enrolment in our programmes after any changes constitutes your acceptance of the revised policy. We recommend reviewing this page periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us directly. We are here to help.
We aim to respond to all privacy-related queries within 5–7 working days. For urgent matters, please contact us directly via WhatsApp for a faster response.